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Award Winning Patient Care!

25 February 2016

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PPQM logo 2016_2018

We are proud to announce that in recognition of our endeavour to deliver the best possible chiropractic care, we have been awarded The Royal College of Chiropractors
Patient Partnership Quality Mark 2016-2018.

This award is intended to set the standard of best practice in terms of meeting patient expectations.  A few of the areas that the PPQM judgement is based on are:

  • Customer care
  • Communication
  • Patient education
  • Booking systems
  • Cleanliness and safety
  • Record keeping
  • Other forms of care offered

In our application, we included forms of communication such as

  • Written Report of Findings for the initial and re-examination consultation
  • Health Care Class to learn how to help yourself
  • Educational blogs
  • Text reminders for appointments

This award values the continuous professional development undertaken by the chiropractors at HCC, leading to advanced skills in Dynamic Neuromuscular Stabilisation technique, Sacro-Occipital Technique as well as extremity, spine and skull adjustments.

In an effort to continue future improvement, we are in the process of developing a learning section to our website which will contain demonstration of exercises, previous blogs and up-to-date, cutting edge information on health and well-being.

We are always keen to find new ways to expand and improve our service, so we welcome any feedback or helpful suggestions you might have.  Please feel free to contact us by email, phone or letter if you think of anything you would like to see from us in the future!

Our Clients

Keith Gordon
Keith Gordon
13:20 11 Jul 18
Second review from me, but Google asked. In my particular case, I think 10 visits to a physiotherapist is equivalent to just one here with Sarah. Again, a brilliant session - feel and move so much better, thank you.read more
Helen Frazer
Helen Frazer
22:50 12 May 18
Great treatment provided and explanation for what/why need - great approach to help patients understand root cause and self help to prevent re-occurrence. 👍read more
Alex Barry
Alex Barry
23:42 23 Apr 18
Absolutely fantastic. Caring and genuinely want to help
Keith Gordon
Keith Gordon
06:33 25 Feb 18
The best chiropractor I have visited in 25 years- Sarah is excellent and very professional. Throughly recommended over all others I have visited.
Marian Gheorghe
Marian Gheorghe
21:40 08 Feb 18
I came to see Mark Butterworth agonising with back pain, including lower back and the neck. Both, the entire spine and muscles around the neck were stiff and painful, making me unable to sit, stand and sleep more than a couple of hours over night. Mark assessed me very thoroughly and professionally, prescribing at the end a treatment over several weeks. After two weeks, my situation significantly improved: the muscles becoming more relaxed, spine more flexible and my entire body more able to move freely, without pain. The progress is obvious. Mark is not only very knowledgeable and professional, but also methodic in what is doing, caring about any detail and providing advice when requested. I would recommend Mark and his colleagues without any hesitation as one of the best clinics of this type I have ever encountered.read more
Mohammed Zabair
Mohammed Zabair
20:05 18 Jan 18
Very thorough and very informative, Highly professional yet relaxed atmosphere. Tea and coffee offered on several occasions, just made the whole experience very pleasant. Mr Butterworth is very knowledgeable and passionate about his craft. Highly recommended A+++read more
Iram Ali
Iram Ali
23:24 10 Nov 17
After months of being in pain, I went to see Mark at the Headingley Chiropractic Clinic. I can honestly say it has made a huge difference. I may have a while before I'm 100% but I definitely feel like I have some normality back in my life. Oh and Stephanie is a godsend with her cups of coffee :)read more
thornton andrew
thornton andrew
09:27 13 Sep 17
I retired from work in 2012 and had terrible back problems from not sitting correctly at computers. Mark gradually manipulated the muscles back into something like normality and I now go once a month to keep the muscles freed up and have a completely pain free existence. I have also had a long standing knee problem going back to a leg break in 1987. Mark actually managed to manipulate the joint back into line and since then i have had no problems with either my knee or hip, thus avoiding potential surgery. I cannot speak highly enough of the entire practice, all the staff are charming and couldn't be more helpful. Worth every penny for a pain free life. Many thanks to all the staff.read more
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Award Winning Patient Care