Covid- 19
Patient Safety Policy
Your safety is of paramount importance at HCC
At Headingley Chiropractic Clinic we are working really hard to keep you, our chiropractors, the team and the wider community really safe during this latest phase of the National Lockdown.
We have reviewed all that we have been doing at the clinic to keep everyone safe, and we thought now is the perfect time to invite you to continue to work with us in maintaining the Covid-19 safety measures already in place.
Please read and please follow our practice policy:
- If you have been identified as “clinically extremely vulnerable” please let a member of the front desk team know prior to attending the clinic as we have additional measures in place for you.
- Everyone attending the clinic is required to wear a mask at all times in the clinic, unless medically exempt.
Please bring your own mask if you have one. If you don’t have one or if you forget yours we will provide you with one.
Your chiropractor will wear a mask, disposable gloves, and a disposable apron and a visor/or protective glasses during your appointment/treatment. They will also wear a visor/ or protective glasses in certain circumstances.
- Please sanitise your hands on arrival at the clinic. There is a hand sanitising station at the entrance for your convenience as you come in the front door. It is foot pedal operated to minimise surface contamination.
- Please leave as many accessory items in the car as you can. We recommend that you leave items of value (like jewellery and laptops) at home and we ask that you leave large coats in the car if at all possible.
- Please attend your appointment on your own unless you need a chaperone for interpreting service or for mobility purposes. If a child is attending the clinic for treatment then a parent/guardian may accompany them.
- All chaperones must wear a mask in the clinic.
- All chaperones must sign in for track and trace purposes.
- If you come to your appointment by car please use the link in your appointment confirmation text to let us know that you have arrived and input your DOB. Once we are ready to welcome you into the clinic for your appointment, we will text, call or come and get you.
- If you travel to the clinic on foot, by bike or in a taxi please arrive just before your appointment time as we have very limited seating in the reception area and we are only allowing one person in at any given time. You are welcome to wait outside if you prefer otherwise please ring the buzzer at the entrance to let us know you have arrived and one of our team will let you in once the waiting room is empty.
- The WC is open. We have increased the cleaning duties undertaken in the WC and we try to clean it every time it is used. We can’t, however, guarantee that it is cleaned after every single use and we ask that you take the usual precautionary measures to ensure that you stay safe. If it is at all possible we ask that you use the WC before attending the clinic.
- Please pay by credit/debit card if possible. We can, however, take cash payment as necessary and we have a process for handling money that reduces the possibility of cross contamination.
- REMEMBER – if you are experiencing any signs and symptoms of Covid-19 please reschedule your appointment. Covid-19 symptoms are as follows: new continuous cough, fever (above 37.8°), loss of taste and/ability to smell. Also, if anyone in your household has any signs and symptoms of Covid-19 you must self-isolate in line with current government guidelines.
- We understand that you may have to cancel at short notice due to this matter and as such we are a lot more flexible about our cancellation policy than usual. If, however, you do know well before your appointment we would be grateful if you could let us know as soon as possible.
Thank you very much for your cooperation in this matter. If you have any questions or concerns, please contact us directly. We are at the clinic Monday, Tuesday, Thursday and Friday 8 – 7pm, Wednesday 8 – 1:45pm and Saturdays 9 – 2:30pm.
In the meantime, we thank you for working with us to keep everyone safe and look forward to continuing your care.
Mark Butterworth, Sarah Dunmall and Team HCC
Our Clients
Stephen Rollinson
15:11 30 Sep 20
After suffering back problems for a number of years and despite attending other Chiropractors, it is only now, that following treatment from Mark Butterworth, i am pain free.
He is extremely professional and friendly and also talks you through the procedures required. All work is done in a very safe environment.
Thank you Mark
Steveread more
Callum Quinn
11:41 12 Sep 20
Before visiting Headingly Chiropractic Clinic, I was having discomfort in my back and arms/wrists, stopping me from playing my musical instrument (my profession). After a series of sessions with Mark, my discomfort began to disappear and I was able to resume my regular day to day routines.
Mark and the rest of the staff at HCC are very friendly and helpful, making my visits both relaxed and straight forward. The informed approach to patient care is 5 star and I would recommend their service to anyone suffering with back or wrist issues. I have been extremely pleased with the service I have been receiving over the past couple of months!read more
Samantha Limbert
18:55 31 Aug 20
After suffering many years of neck and shoulder pain and migraine attacks I decided to try Headingley Chiropractic Clinic. I had tried everything else; I was worried about how much pain relief I was using on a daily basis. It was one of the best decisions I have ever made. Mark really got to the route of my problems and was quickly able to identify the source of the pain. Even after my first session I felt huge relief, I am now pain free for the first time in years. I would not hesitate to recommend this practice, it has exceeded all my expectations. Thank you Mark.read more
Lorraine Yang
20:50 15 Aug 20
Had a chronic really bad asthmatic cough that couldn't be fixed. One day I coughed so hard that I managed to pull some muscle and literally couldn't walk. Partner had to cab to the nearest place for help and this was it. Luckily, I was in a lot less pain after visiting them, and in 2-3 visits recovered completely. Not cheap, but probably worth your money.read more
Hamoun Talebei
11:27 07 Jul 20
I had a complicated neck problem For over 6 months due to going to the wrong chiropractic clinic. I called Headingley chiropractic clinic and told them it was an emergency. They quickly booked me in and after 4 weeks 6-7 sessions my neck was 99% back to normal. I will be visiting them again in a months time to get that 1% figured out. Couldn’t thank them enough and would highly recommend to any one.read more
sally rhodes
14:23 23 Jun 20
I highly recommend this clinic.I was suffering from lower back pain that had become unbearable and due to the covid -19 lockdown had been unable to consult anyone. I called the clinic following a personal recommendation and discovered that as it had just opened up for emergency treatment, I was able to attend for an initial consultation. Following his diagnosis of a herniated disc and sciatica-Mark Butterworth has been treating me and I now have nearly a full range of movement. As I come to the end of the treatment programme, I am virtually pain free day and night -and can resume normal activities -including sleeping! The clinic is very efficiently run -despite having had to adapt processes and systems virtually overnight as a result of the pandemic. Mark and Clare are thoroughly professional, welcoming, and reassuring and are vigilant about keeping patients safe by following the current stringent health and safety guidelines to the letter.read more
Afaf Elhamedi
14:00 28 May 20
Thank you very much for seeing me today as an emergency patient after suffering from severe back pain and sciatica during this lockdown period. I would highly recommend this clinic.read more
Trish Wright
18:24 21 Mar 20
Achieved more pain relief in two months than years of doctors or physiotherapy have.
Delighted with Mark's treatments.
Cannot recommend highly enough!
Martin Almond
14:58 13 Mar 20
I've been a patient at HCC under the care of Mark for a considerable amount of years now. From start to finish you will receive a lovely personel, professional & caring attitude. I have always been made to feel welcome in a relaxed atmosphere.
Mark has worked wonders on my posture & I've come home pain free.
I would highly reccomend this practice to anyone, you will not be dissapointed.
Always look forward to the coffee too.read more
K L
22:01 12 Dec 19
Initially unsure about going to a chiropractor, I was happy to see that this Clinic already had really great reviews and after nearly 4 months of treatment I have seen significant improvement in myself. I have suffered with old muscular injuries that healed incorrectly and poor posture and both have improved significantly, if not completely, over the course of my treatment. I am pleasantly surprised. The team is truly lovely; professional, friendly they create a really relaxed atmosphere, its a lovely facility too so you feel right at home. The chiropractors are also all great, I have been being treated by Mark who is professional and knowledgable and I have received a successful treatment and an enjoyable experience. Would absolutely recommend! (Also student friendly as they have a good discount.)read more
Faye M
23:01 09 Dec 19
I have been visiting the clinic since I had bad pelvic pain and SPD in pregnancy, nothing had worked (inc physio) but Laetitia was able to identify and fix the problem within a couple of sessions, she is a miracle worker! I have visited her and Sarah at the clinic, both of whom are incredibly knowledgeable, professional and lovely people. The ethos is to reduce reliance on their services through exercises and lifestyle changes - they don’t want you to be a regular customer..!read more
# MuzakShack
21:23 26 Nov 19
Mike Outterside & Family, North Leeds. The team at Headingley Chiropractic Clinic have helped 4 members of my family (teenagers and parents) with sports related Musculoskeletal problems, both acute and chronic, including backs, knees and shoulders. We've all had successful outcomes, being able to resume sports activities and have improved quality of life. The practice is friendly and relaxed, highly professional and trustworthy and we highly recommend them. Thanks!read more
Michael and June Caulfield
17:19 01 Nov 19
My wife has long standing head, neck and shoulder pain and has had treatment from the pain clinic and various physios with little or no long term success.
Since seeing Mark, her condition has improved remarkably. Neck pain has reduced considerably and her shoulder and head pains have reduced and are now bearable. She is improving weekly and we are looking forward to an eventual complete recovery.
We highly recommend this practiceread more
alice contact
17:21 14 Oct 19
Sarah at Headingly Chiropractic Clinic has worked wonders - she has helped me overcome numerous problems including migraines and back pain. Sarah uses seemingly movements that are incredibly effective and mean I can move more freely, escape pain and continue to work. It's also a real pleasure visiting as Sarah is so warm and friendly, along with all the reception team. I can't recommend it highly enough!read more
Russell
15:01 01 Oct 19
Started seeing Mark at Headingley Chiropractic a few months ago to try to help with severe back pain that was making even walking difficult. Mark identified the problem and, although quite a few sessions were needed, was able to relieve the pain, to the point where my pain has now completely subsided and I'm able to play sports again! The other staff have been excellent too.read more
Catherine Black
21:28 24 Sep 19
Mark and the team at Headingley Chiropractic Clinic are very professional from the very start of your treatment ensuring that all your background health issues and lifestyle are taken into consideration. I would highly recommend Mark @ Headingley Chiropractic Clinic.read more
Deborah B
11:48 19 Sep 19
In just a few months Mark has been able to help me sort out a back issue that has plagued me for years! Other chiropractors and physiotherapists hadn't even come close. All the staff are lovely, and I feel like I have control over my treatment.read more
Dave Johnston
13:51 17 Sep 19
I have been seeing mark now for around 6 weeks with hip, back and neck stiffness. I have seen physios, osteopaths on/off for the last 20 years and my issues always reappear.
Mark performed a very thorough initial consultation to establish the root causes of my problems and identified a few issues that were totally unknown to me and that previous professionals never picked up.
6 weeks in and i am feeling great, my hips, back and neck are as free/loose as i can remember them being.
Mark is great to work with and all the staff are really welcoming and polite.read more
Mohamme Faiyazuddin
13:10 17 Sep 19
I had a severe back pain and I was struggling to even bend and tie my shoe laces whether I was sitting or standing. My GP recommend this clinic. I was taken care by Mark who is a very good chiropractor. I could see a difference from the first visit it self. In a few weeks time I am up and running. Literally running as I love playing Cricket. I have been batting, bowling and running around the ground. Mark is very confident and experienced professional. I would never hesitate recommending this clinic any one. Thanks a lot.read more
S Cox
21:47 16 Sep 19
I came here to see Laetitia after suffering pain following my pregnancy. I had been seeing a NHS a physio for 6 months and was making no progress I found the details for Laetitia on the Pelvic Partnership website so booked for a consult. I have not looked back since.
I have only been seeing her for just over 2 months and am nearly back to myself and am able to live my life nearly pain free thanks to her treatment.
Everyone at the clinic are so lovely and it’s really easy to book appointments etc. Would highly recommend.read more
Gabby sandhu
17:33 12 Sep 19
Mark is an incredible Chiropractor, the practice overall is very welcoming and friendly.
Andrew Hill
13:30 20 Jul 19
Won't use anyone else, been coming here for a while now and they have really helped with my bad back.
Mary Brodsky
12:52 15 May 19
Lovely location, lovely staff and Sarah has made my back a million times better! Can't recommend this place enough.
Mary-Kate Reynolds
14:58 25 Apr 19
The best decision I ever made!! Headingley Chiropractic Clinic genuinely changed my life.
I experienced over 12 months of suffering from chronic shoulder and neck pain that caused nerve and shooting pains down my arm, it made me unable to work or generally get out of bed, at its worst I was collapsing from the pain. I was passed from pillar to post of consultants, specialists and physios, none of which took any ownership or desire to get to the bottom of it, openly telling me throughout my time that they had no idea what my pain was and were just going to operate and find out. I'd had so many tests that my GP was starting to think I was undiagnosable he even tried to put me off of coming to a chiropractor. I'd said from the outset that my jaw, neck and shoulder were all linked and affecting each other but nobody paid any attention until I came to Mark.
He was the first medical professional I saw in over a year of appointments and tests that genuinely listened and it was a breath of fresh air. I'd spent well over a year in chronic pain and within 6 weeks of seeing Mark I'd had a total turn around, 3 months in and I am no longer having to take the 15 painkillers a day, I am getting back to work, fitness and generally being able to live my life again.
If I had listened to my GPs advice, I'd still be off work, in bed most days in agony and would just be having to live life with my pain. At 25 years old, I didn't find that acceptable and thanks to Mark things are massively on the up. I can't express enough how much this has helped me, I felt so helpless before and if you're having a similar experience with pain that isn't being helped/diagnosed because its cause is not obvious, then don't lose hope because there are other ways of being fixed outside of your GP / NHS pathway.
The team at the practice are so lovely too! I can't thank them enough and will continue to see Mark to maintain my progress.read more
umy star
20:29 13 Apr 19
Hi just been in to see Laetitia was very professional helpful and really open about everything, booked another few appointments with her ,,very clean and professional clinic and the reception lady was very helpfull aswell ,,
Overall great experienceread more
Richard Hartley
13:06 06 Mar 19
I'd had back, neck and hip problems for over a year. After 6-7 sessions almost all the pain had gone. I had forgotten what being pain free was like. Thanks Mark.read more
Andrew Paul
14:43 28 Feb 19
I have suffered with back, neck and shoulder pain for many years. Eventually the pain got too much so I called in to the clinic for an assessment.
I was referred to Sarah who went on to highlight all the issues and recommended a course of treatment.
The treatment I have received from Sarah and all the staff since my first visit has been fantastic.
The results have been amazing and the freedom of movement I now enjoy is unbelievable.
Thank you to Sarah and all the team.read more
Rachel Hardy
13:17 24 Feb 19
After 6 years of back problems and pains I thought it would be impossible to relieve the pain, but within my first appointment I had already felt a difference. I'm 7 appointments in now and my back has improved so much. I'm already on the stage of carrying out exercises recommended by Mark. I couldn't be happier with the treatment! Mark is especially helpful and makes sure you understand fully what he is doing and why. I can't wait to see the improvements that I'm sure will continue to present!read more
Mohamed Dalghous
23:11 10 Feb 19
On behalf of my mum:
Having read some of the great google reviews, I decided to try this place out. I came for a free assessment and then decided to go ahead with treatment so I have been seeing Mark for a few weeks now after suffering for 23 years of back pain and sciatica after pregnancy with twins. Can not recommend Mark and the staff enough. If I could give more than 5 stars I would.read more
Mourya Varma
20:27 24 Jan 19
Having previously had chiropractic treatment a long time ago, I know how important it is to find a good chiropractor who you are going to trust with your body and schedule regular treatment with.
The treatment costs are reasonable and considering this practice is one of the best in Leeds and the work they do, the expertise and knowledge they have I believe its worth every penny.
I have been at the gym for over a year, I have moved house and really pushed my body to the limit and this has caused me tremendous pain in my hip flexor and lower back along with stress!
I made my initial appointment and got to the practice. The reception team were very friendly and professional. Mark has been amazing so far and I continue regular ongoing treatment.
I can not recommend this practice enough, I've told all my friends and family about it.read more
Laura Dosil
09:27 23 Nov 18
I always go there when I'm miserable and in pain and I leave not only with less pain, but also more relaxed. Letitia always explains everything I need to do at home to get better, and it's always the best advice.read more
Silvia Tarchi
07:34 07 Nov 18
I have been struggling for many years with back pain and hip pain. Tried may different approaches with zero results. My GP told me to try a Chiropractor and i remember a few years back it had helped me. So i found Headingley Chiropractic Clinic and have been going now for a couple of months, what a change!! I have almost no pain, i walk so much better and managed to get myself back to the gym. I have more energy and am so happy that my sciatic pain is almost gone! Mark has been absolutely wonderful for the very beginning and i find going there very relaxing and always walk out feeling great. The team at the reception is also very welcoming and they remember you by name. I would definitely recommend this practise! They are also very accommodating with the times so that the sessions don t take time away from work.read more
Francesca de Bernart
21:24 25 Oct 18
In just a few sessions Mark fixed me and I am back to a free from pain and happy life again. I couldn’t ask for more, I didn’t expect it to work so well and so fast, after months of severe pain. I would definitely recommend it to everybody and will always be grateful to my friend Marianthi who suggested it to me in the first place. Mark is extremely professional and luckily really able to help, where anyone else and everything else (gp, drugs ...) failed. Highly recommended +++read more
Steve Larkin
18:36 23 Oct 18
I was struggling for several months with pain passing down my left arm from the shoulder, along with pins and needles and poor mobility. Six short sessions with Mark over four weeks had me cured.read more
Ana Filipa Neto
09:10 11 Oct 18
I’ve had sciatica problems before that caused severe back spasms and inability to walk. I’ve seen other chiropractors for this and got worse and therefore scared to ever go again.
When I was about 3 months pregnant this happened and I literally couldn’t move! The pain was enormous and because I still had 6 months to go, I thought I really needed to find help!
I went on Google and found this clinic that had good reviews for normal Chiro treatments but had someone specialised in pregnancy care.
I rang the clinic to make sure she had other experience as I was so traumatised! The receptionist was a dear and said not to worry, she had plenty of pregnant ladies coming in and all very happy with the treatment!
It was the best decision I’ve ever made! Dr Laetitia was very understanding, supportive and a great professional overall.
I couldn’t walk and after the first session I was able to walk home, about an hour walk, I couldn’t believe it!
I’m very grateful for all her care, I recommend her treatment all the time!
Even my midwife was surprised and started recommending it to other ladies!
Very happy! I’m looking forward to keep up with the treatments in due course!read more
darren dobson
17:00 04 Oct 18
Mark is brilliant. He has fixed me so many times when my GP couldn't! The best chiropractor in Leeds.
Pawel Koziorowski
12:33 28 Sep 18
I had excruciating pain in my back and i turned to Headingley Chiropractic Clinic which helped me 6 years ago as well. Chiropractor Mark took good care of me which included effective treatment and exercises to prevent the problems in the future and to strengthen my core muscles. I would recommend this clinic to anybody as they are very professional and nice to work with. 5 stars without a doubtread more
yosef Habib Hafiz
20:26 21 Aug 18
Professional place, clean, friendly and reasonably priced.
I’ve had costochondritis for over 4 years now & pain in the sciatic nerve.
Mark does a really good job. I was amazed at how he got rid of that nasty sciatic pain with his skilful acupuncture session.
As for my complicated costochondritis issue. The flare has died down significantly after a couple of sessions. I’m now able to have many good night’s of sleep. Along with his excellent work and the NHS checkups combined, I hope to treat it once and for all.
Verdict: Would recommend.read more
Keith Gordon
13:20 11 Jul 18
Second review from me, but Google asked. In my particular case, I think 10 visits to a physiotherapist is equivalent to just one here with Sarah. Again, a brilliant session - feel and move so much better, thank you.read more
Helen Frazer
22:50 12 May 18
Great treatment provided and explanation for what/why need - great approach to help patients understand root cause and self help to prevent re-occurrence. 👍read more
Keith Gordon
06:33 25 Feb 18
The best chiropractor I have visited in 25 years- Sarah is excellent and very professional. Throughly recommended over all others I have visited.
Marian Gheorghe
21:40 08 Feb 18
I came to see Mark Butterworth agonising with back pain, including lower back and the neck. Both, the entire spine and muscles around the neck were stiff and painful, making me unable to sit, stand and sleep more than a couple of hours over night. Mark assessed me very thoroughly and professionally, prescribing at the end a treatment over several weeks. After two weeks, my situation significantly improved: the muscles becoming more relaxed, spine more flexible and my entire body more able to move freely, without pain. The progress is obvious.
Mark is not only very knowledgeable and professional, but also methodic in what is doing, caring about any detail and providing advice when requested.
I would recommend Mark and his colleagues without any hesitation as one of the best clinics of this type I have ever encountered.read more
Mohammed Zabair
20:05 18 Jan 18
Very thorough and very informative, Highly professional yet relaxed atmosphere. Tea and coffee offered on several occasions, just made the whole experience very pleasant. Mr Butterworth is very knowledgeable and passionate about his craft. Highly recommended A+++read more
Iram Ali
23:24 10 Nov 17
After months of being in pain, I went to see Mark at the Headingley Chiropractic Clinic. I can honestly say it has made a huge difference. I may have a while before I'm 100% but I definitely feel like I have some normality back in my life. Oh and Stephanie is a godsend with her cups of coffee :)read more
thornton andrew
09:27 13 Sep 17
I retired from work in 2012 and had terrible back problems from not sitting correctly at computers. Mark gradually manipulated the muscles back into something like normality and I now go once a month to keep the muscles freed up and have a completely pain free existence. I have also had a long standing knee problem going back to a leg break in 1987. Mark actually managed to manipulate the joint back into line and since then i have had no problems with either my knee or hip, thus avoiding potential surgery.
I cannot speak highly enough of the entire practice, all the staff are charming and couldn't be more helpful. Worth every penny for a pain free life.
Many thanks to all the staff.read more
Steph C
22:12 20 Jun 17
I would highly recommend this clinic! I've had issues with pain in my lower back on and off for many years and recently this led to pain down my left leg. Mark relieved the pain after only 5 visits and gave me exercises to strengthen my core muscles; the pain hasn't returned. I would recommend this friendly clinic to family and friends without hesitation! read more
